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About Us – Royal Flame Fireplace

Welcome to Royal Flame Fireplace, the premier destination for high-quality fireplaces and hearth solutions in Bossier City, Louisiana. At Royal Flame Fireplace, we are committed to providing our customers with top-of-the-line fireplace products designed to enhance the comfort, elegance, and warmth of your home. Whether you’re interested in a classic wood-burning unit, a modern gas fireplace, or an electric model, we offer a wide range of products to suit all styles and preferences.

At Royal Flame Fireplace, our mission is to deliver premium fireplaces that combine sophistication, functionality, and reliability. We believe a fireplace should be both a source of warmth and a focal point in your home’s design. Our goal is to offer you the best fireplace options, backed by professional expertise and exceptional customer service, ensuring you find the perfect solution for your space.

What We Offer

  • Fireplace Selection: From traditional wood-burning to modern electric and gas fireplaces, we offer a diverse range of options to meet the unique needs of our customers.
  • Custom Solutions: We understand that every home is different, which is why we offer custom fireplace solutions tailored to fit your space, preferences, and design vision.
  • Fireplace Accessories: We also provide a variety of accessories to complement your fireplace, including mantels, hearths, log sets, and more to enhance your home’s overall aesthetic.
  • Expert Installation: Our team of skilled professionals offers expert installation services to ensure your fireplace is set up safely and efficiently, and is fully operational for your enjoyment.

Vision, Mission, and Core Values

Vision

To be the premier destination for high-quality fireplaces, inspiring warmth and connection in homes across the community while setting the standard for excellence in customer service and design.

Mission

Our mission is to provide exceptional fireplace solutions that enhance the comfort and beauty of your home. We are dedicated to delivering high-quality products, expert installation, and outstanding customer service. Our goal is to create a welcoming environment where families can gather, relax, and make lasting memories around their fireplaces.

Core Values

  • Quality: We prioritize excellence in every product we offer, sourcing from reputable manufacturers to ensure durability and performance.

  • Customer Satisfaction: Our customers are at the core of our business. We strive to understand their needs and exceed their expectations through personalized service and support.

Why choose us?

Exceptional Quality

 We are committed to providing only the highest quality fireplaces. Our products are sourced from reputable manufacturers, ensuring durability and performance that you can rely on.

Wide Selection

 At Royal Flame Fireplace, we offer a diverse range of fireplace options, including wood-burning, gas, and electric models. This variety allows you to find the perfect fit for your home and style.

Custom Design Services

 Our experienced design team works with you to create personalized fireplace solutions that complement your home’s aesthetic. We bring your vision to life, ensuring a unique look that reflects your taste.

Outstanding Customer Service

 Your satisfaction is our priority. Our knowledgeable staff is here to assist you at every step, from product selection to post-installation support. We pride ourselves on building lasting relationships with our customers.

Frequently Asked Questions (FAQs)

We offer a diverse selection of fireplaces, including traditional wood-burning, modern gas, and stylish electric models. Our range caters to various preferences and home styles.

Absolutely! Our design team works closely with you to create custom fireplace solutions that fit your space and aesthetic. We aim to bring your vision to life.

Yes, we provide professional installation services to ensure your fireplace is set up safely and correctly. Our experienced technicians follow all industry standards during the installation process.

We offer comprehensive maintenance and repair services for all types of fireplaces. Regular maintenance helps ensure optimal performance and safety, allowing you to enjoy your fireplace for years to come.

We want you to be completely satisfied with your purchase. If you’re not happy with your fireplace, you can return most new, unopened items within 30 days for a full refund. Please refer to our Return Policy for more details.

Customer Reviews

“I couldn’t be happier with my new gas fireplace from Royal Flame! The installation was quick and professional, and it looks absolutely stunning in my living room. The team was knowledgeable and helpful throughout the entire process.”

“Royal Flame Fireplace exceeded my expectations. Their custom design service helped me create a unique look for my home. The staff was friendly and guided me through every step. I love my new fireplace!”

“From start to finish, my experience with Royal Flame was excellent! The customer service was top-notch, and they took the time to answer all my questions. My new wood-burning fireplace has become the centerpiece of my home.”