Terms and Conditions for Royal Flame Fireplace

Effective Date: January 11, 2025

These Terms and Conditions (“Terms”) govern the use of the Royal Flame Fireplace website, services, and products. By accessing or using the website and purchasing products from Royal Flame Fireplace, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

  • By accessing or using the website, you acknowledge and agree to the Terms and Conditions outlined here.
  • If you do not agree with any of these Terms, you must refrain from using our website or services.

2. Changes to Terms

  • Royal Flame Fireplace reserves the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page with the updated effective date.
  • It is your responsibility to review these Terms periodically to stay informed about any changes.

3. Account Registration

  • In order to access certain features of our website or place orders, you may be required to create an account with Royal Flame Fireplace.
  • You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

4. Product Information

  • Royal Flame Fireplace makes every effort to ensure that product descriptions, pricing, and other information displayed on the website are accurate and up-to-date.
  • However, we do not guarantee that all information is error-free. In the event of any discrepancies, we reserve the right to correct the information and adjust prices as necessary.

5. Orders and Payment

  • By placing an order on our website, you are making an offer to purchase the specified product(s) under the Terms and Conditions.
  • All orders are subject to acceptance and availability. Once your order is confirmed, we will send you an email notification.
  • Payment must be made at the time of purchase. We accept various payment methods including credit cards and online payment systems.

6. Shipping and Delivery

  • Shipping times and charges are determined at checkout. Orders are processed within 1-3 business days.
  • Delivery times may vary based on location, shipping method, and other factors.
  • Royal Flame Fireplace is not responsible for delays caused by third-party carriers or factors outside our control.

7. Returns and Refunds

  • Our Refund and Return Policy governs the process for returning items and obtaining refunds. Please refer to that policy for further information.
  • Items returned must be in their original condition, unused, and in the original packaging.

8. Use of Website

  • You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the website.
  • You may not use our website to transmit harmful content, including viruses, malware, or other disruptive elements.

9. Intellectual Property

  • All content on the website, including but not limited to text, images, logos, and product designs, is the property of Royal Flame Fireplace or its licensors and is protected by copyright laws.
  • You may not reproduce, distribute, or use any of our intellectual property without prior written consent.

10. Limitation of Liability

  • Royal Flame Fireplace is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services, including but not limited to damage to property or loss of data.
  • We are not responsible for any losses or damages that result from the use of third-party services or external links provided on our website.

11. Privacy

  • Your use of the website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Louisiana, United States.
  • Any legal actions or proceedings related to these Terms shall be subject to the exclusive jurisdiction of the courts in Louisiana.

13. Contact Information

If you have any questions about these Terms and Conditions or need assistance, please contact us: